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Terms & Conditions

Last Updated: 2025

Welcome to LuxuryImportsIndia.
By accessing or purchasing from our website, you agree to the terms and conditions mentioned below. Please read them carefully before using our services.

1. General Information

LuxuryImportsIndia (“we”, “our”, “us”) is an online store based in Surat, Gujarat, offering premium men’s watches, shoes, and sunglasses.
By using our website, you confirm that you are at least 18 years old and agree to follow all terms mentioned here.

2. Products

  • We offer 100% quality-checked products.
  • Product colors may slightly vary due to lighting or screen display.
  • All product descriptions, images, prices, and availability may be updated at any time without notice.

3. Pricing & Payments

  • All prices listed on the website are final and inclusive/exclusive of applicable taxes (as displayed).
  • We accept available payment methods shown during checkout.
  • We reserve the right to change pricing at any time without notice.

4. Order Confirmation

  • After placing an order, you will receive a confirmation message/email.
  • Orders may be canceled by us in case of:
    • payment issues
    • product unavailability
    • suspicious or fraudulent activity

5. Shipping & Delivery

  • We ship pan-India from Surat, Gujarat.
  • Delivery times depend on location and courier service.
  • Once shipped, you will receive tracking details.
  • We are not responsible for delays caused by courier companies, weather, strikes, or unforeseen events.

6. Return & Refund Policy

(For detailed rules, refer to your Refund Policy page.)

  • Returns are accepted only if the item is damaged, defective, or wrong product received.
  • Customers must report issues within 24–48 hours of delivery.
  • Products must be unused and in original condition.
  • Refunds may take 5–7 working days after approval.

7. Cancellation Policy

  • Orders can be canceled before they are shipped.
  • Once shipped, cancellation is not possible.
  • If cancellation is approved, refund will be processed to the original payment method.

8. Customer Responsibilities

By using our website, you agree:

  • not to misuse, manipulate, or copy our content
  • to provide accurate information during checkout
  • not to use the website for unlawful purposes

9. Intellectual Property

All content on LuxuryImportsIndia, including logos, images, text, and designs, are the property of LuxuryImportsIndia and cannot be copied or reused without permission.

10. Limitation of Liability

We are not responsible for:

  • losses due to incorrect address or customer mistake
  • delays caused by courier or third-party services
  • damages after product delivery

Our liability is limited to the value of the purchased product.

11. Privacy

Your personal data (name, address, phone, email) is used only for order processing.
We do not sell or share your information with third parties other than courier services.

12. Changes to Terms & Conditions

We may update these Terms & Conditions without prior notice.
By continuing to use our website, you accept the updated terms.

13. Contact Information

For any questions regarding these Terms & Conditions, contact us at:

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